Frequently Asked Questions
What is the purpose of this notice?
This notice is a requirement of a new state regulation that deals with the insurance industry, which went into effect July 1, 2001. This regulation largely applies to insurance companies, but you may have gotten similar notices from your bank or credit card companies since there is a similar federal law for financial services firms.
What regulation is this?
Arkansas Insurance Commission Rule & Regulation 74.
What will it mean to me?
This notice is a method of letting you know the USAble Administrators policy on handling your nonpublic personal financial information. Because USAble Administrators has always handled this information in the most secure way possible, nothing will change in the way we conduct business with you.
What does "nonpublic personal financial information" mean?
The regulation defines nonpublic personal financial information as any information that can be tied back to a specific person and is gathered using any source that is not publicly available, even if the information could be gathered publicly (i.e., using your address and phone number from your application for insurance even though the information may be in the phone book).
You state that you don't disclose nonpublic personal information to affiliates or other parties except as permitted by law; what does this mean?
We provide information only to other parties that help us carry out our operations and to those agencies that the law requires. This means that we do provide information to our business partners for paying claims and other operational functions and to government and other agencies that require it for purposes such as court cases or audits. But we do not disclose your information to others for marketing or research activities, nor do we sell information about you to other companies.
Why did I not get the chance to "opt out" as some of the other notices I've received have?
As the notice states, USAble Administrators does not disclose your information except as the law allows and only to those parties the law allows. We also do not reserve the right to do so in the future. This means that we have no intention of disclosing this information in any manner other than we currently do, or are required to, in the future. Because we do not disclose, there is no need for you to "opt out." With some companies, you are given the choice to "opt out" or not be included in lists or situations where your nonpublic personal information is disclosed to other parties.
Whom do I call if I have questions?
Call our Customer Service Call Center at 1-888-USAble1 between the hours of 8:15 a.m. and 4:30 p.m. Central Time, Monday through Friday.